Welcome to Technology Services! We are honored to support the stakeholders of the Brentwood Union School District. Our goal is to provision, integrate, and maintain premium technology solutions and provide unparalleled support to facilitate effective teaching and learning in the digital age. Please check our page regularly for news and updates pertaining to Technology. 

The Technology Department offers support to BUSD staff through the online ticketing system called Incident IQ. For instructions on how to submit an IT Request, click here.

In order for us to address your Technology-related needs, please enter an Incident IQ work order using the link below. 

Welcome Delanee!!

The Technology Department welcomes Delanee Cornelius-Gonzalez to the Technology Team. Delanee comes to us with a wealth of technology troubleshooting experience. She will be replacing Lisa Dekruif-Wooten, who has taken a position with the HR department.

Staff members, please use this link to access your Aeries account

Aeries Book of Knowledge with helpful links and videos.

All curricular applications/integrations to Aeries should be functional. 

If you experience any difficulties with existing third-party integrations with Aeries, please let us know. 

We have had several calls regarding Juno speakers with frozen LED screens resulting in staff not being able to adjust the volume. While the Technology department is always happy to help, we have had multiple staff members ask us how to recalibrate these units. While we do not expect you to fix this yourself, we also don't want to hold back staff members who would like to resolve the issue immediately. 

Problem-- "My FrontRow Juno Speaker has a frozen LED screen, and I can't adjust the volume...."

To remedy this situation, you can re-calibrate your Juno tower by completing the following steps shown in the video below...  

Robert Remley
Technology Coordinator 

Becky Barnes
Tech Support Specialist

Erik Bally
Tech Support Specialist

Alao Temitope
Systems Administrator

Delanee Cornelius-Gonzalez
Computer Technician

Ernest Debose
Computer Technician

Maritere Fernandez
District Secretary

For answers to questions regarding Canvas, Classlink, Google Classroom, Zoom, and Outlook, please click on the chatbot box below and select a category.